How to buy tickets on Ticketlink Global

The global site signs you in with a PAYCO ID, NHN's account service. On the Sign In page choose Create account and register with an email address and a password. If PAYCO shows "Restricted IP" while you sign up or log in, solve the captcha to carry on.

A global account works only on the global site. Foreigners can join the Korean site only through the Korean mobile verification Koreans use, and one ID can't be used on both. At purchase Ticketlink asks for your mobile number and email, and its English terms list your name as shown on your passport among the purchase details.

Step by step, with what to do about "Restricted IP": PAYCO sign-up for Ticketlink Global.

Since June 2026 some shows carry a "Verified Members Only" badge, and only passport-verified accounts can buy them; MINHO, WayV and YESUNG were among them in 2026. Click Verify Identity, scan your own valid passport with your phone camera and take a selfie. It fails if your details don't exactly match the passport or if it has expired, and one passport can verify only one account. South Korean passports aren't accepted. The notices for these shows say to finish before the fan-club verification window opens.

Fan-club presales are verified on the show page by logging in to the Weverse account that holds the official membership, during a set window. One Weverse account links to one Ticketlink ID, and a verification can't be changed or reused. If you verify on the global page you can buy presale tickets only on the global page, and the dates can differ: for MINHO in 2026, the global presale opened a day after the Korean one.

Prices are in Korean won. Checkout offers a "Credit Card (Overseas)" option and warns that the amount can vary with the payment method and exchange rate. For major K-pop shows the English notices say only international credit cards are accepted, with no bank transfer. Ticketlink doesn't publish which card brands the global site takes.

The booking fee is ₩2,000 per ticket for concerts and musicals, refunded only if you cancel on the day you booked. Shows that require passport verification charge an ₩8,000 service fee. Limits differ by show: one per person in the fan-club presale and two in the general sale is common, and some shows allow four. One 2026 notice adds that discounts don't apply to bookings on the global page.

Ticketlink's own instructions: wait on the show's page, and when its system clock reaches the opening time, refresh once; the To Be Sold button turns into Reserve. Then choose the date, seats, ticket type, delivery method and payment. After you pick seats and click Next, they are held for 8 minutes.

• Open the booking only through the Book Now button. Opening the pop-up directly or too early leads to a restricted-access page.
• Don't refresh over and over, switch networks or toggle airplane mode while booking; those trigger the block too.
• Use one browser. Booking from several browsers at once stops you moving to the next step.
• Some shows ("Clean Reservation") ask for a captcha before seat selection.
• All times are Korea time (KST, UTC+9).

Depending on the show you can collect at the venue box office, have tickets posted to an address in Korea (about 10 business days), or use a Smart Ticket: a barcode in the Ticketlink app or mobile site that you scan at the gate. Smart Tickets work only for bookings set to on-site pickup and can open late; for one October 2026 concert they appeared four hours before the show.

For pickup, show the confirmation SMS or your ticket number. Printing the reservation details is quickest, and Ticketlink suggests arriving about 30 minutes early. Bring your passport: notices say you are responsible for valid ID, and tickets turned away because your identity couldn't be checked aren't refunded. Some shows let only the buyer or immediate family collect.

Ticketlink's default rules, which individual shows can override: no fee within 7 days of booking, unless the show is 10 or fewer days away. After that, ₩4,000 per concert ticket (capped at 10% of the price) until 10 days before; then 10% from 9 days before, 20% from 6 days before and 30% in the last two days. Each show sets its own cancellation deadline, shown when you book (5 pm the day before on one 2026 show), and tickets booked on the day of the show can't be cancelled. Card refunds usually appear within 3–6 days.

• Signing in with a Korean Ticketlink account, or verifying your fan club on the Korean page and then trying to buy on the global one.
• Leaving passport verification until the fan-club window has opened. Approval takes time.
• Opening the booking pop-up early or from a saved link.
• Expecting phone support: many global notices say the global page handles inquiries only through the online 1:1 Inquiry.
• Transfers and proxy purchases are banned; the site says tickets are valid for the named purchaser only.
• Assuming every show is on the global page. Some notices exist only in Korean.