FAQ

No, not on NOL World: you verify once per account and it applies to later "Verified Member Only" shows. YES24 and Ticketlink also verify the account, but Ticketlink asks you to verify again if your passport is reissued.

No. NOL World and YES24 reject photos, copies and screenshots; you scan the original, valid passport live.

You can't edit your name or date of birth yourself after verifying. On YES24, deleting the account erases the verification so you can verify a new account (accounts with violations can't be deleted). Whichever site it is, contact its support first.

No. It only unlocks the Buy button for those shows. For sale day itself, see Sale-day tips for Korean ticket sites.

Ticketlink says shows that need passport verification carry a ticket service fee of 8,000 won, which can vary by product. NOL World's fee for concerts is 8,000 won, rising to 9,000 won from 16 November 2026.

None of the official FAQs says clearly. Melon Ticket Global says credit cards only. The safe choice is a credit card of a brand the site lists, with 3D Secure set up.

NOL World and Melon Ticket Global accept JCB. YES24 only says "credit cards with 3D Secure" without a brand list, and Ticketlink Global doesn't publish its brands.

The global sites expect a card issued outside Korea (NOL World, Melon). Many shows also check the booker's name and passport at pickup or entry, so buy with your own account and your own card.

First check your booking history (My Reservations, My Ticket) in case the booking went through. NOL World lets you cancel free of charge until 11:59 pm on the day you booked.

The sites don't say one is better; many guides recommend a computer. What matters is not using one account on several devices at once (on NOL World the earlier queue number is closed).

Sale times are KST (UTC+9). Japan is the same; Taiwan, Hong Kong and Singapore are one hour behind; subtract 9 hours for UTC.

NOL World says a queue number doesn't guarantee a ticket. But closing or refreshing sends you to the back, so if you wait, stay put.

Some shows allow several tickets within the limit, but fan-club presales are often one per person, and some shows require the buyer and the attendee to be the same person (a Ticketlink fan-meeting example). Check the show page.

NOL World accepts JCB but doesn't say which card companies work. If it is declined, ask the card company about overseas use and 3D Secure. We can't promise any card will go through.

Once the transaction has reached your card company, refunds take about 5–7 days and appear on the next statement. Timing varies, so ask your card company.

Not yourself; only through the name-correction request for passport names with non-English characters. A different order alone is fine for entry.

Yes. Deleting erases the verified information, so a different account can verify. Your reservation history is deleted too, and restricted accounts can't be deleted.

No. Box-office pickup is on the show day from one hour before the start, with your confirmation number and ID, unless the show page says otherwise. For the ID check, see What ID to bring to a Korean concert.

No. The FAQ says tickets can't be picked up before the show day. Go to the venue box office on the day with your original passport and booking confirmation.

Per the FAQ, Will Call tickets can only be collected by the ticket holder. Some shows run things differently, so check the detail page.

No. The English ticket site needs its own sign-up, and it doesn't share members with the global.yes24.com book store either.

PayPal only works when there are more than 180 days between your booking date and the show. For bookings closer to the show, pay with a 3D Secure-enabled credit card.

YES24 says emails to global_yesticket@yes24.com get a reply within 2–3 working days. Include your name, contact details, email address and purchase number.

Only addresses at gmail.com, qq.com, yahoo.co.jp, icloud.com, outlook.com and hotmail.com can sign up. Any other address is refused, so use one from that list.

After too many failed logins, your password is reset and a new one is emailed to you. If you can't find that email, use the password reset with your email address and name to get a new one sent.

You can't change the name yourself after sign-up. Ask through a 1:1 inquiry; you may be asked for documents. The pickup name has to match your passport, so do this early.

No. The FAQ says tickets can't be collected before the day of the show. For a mobile ticket, check [My] on the global mobile site.

Until 11:59 pm Korea time on the day you booked. That is also the only case where the booking fee comes back. After that, the fee table on the show page applies.

Ticketlink's guide asks only for a PAYCO ID made with an email address and a password, created from the global Sign In page. It doesn't mention installing an app to sign up.

No. Ticketlink says one ID can't be used on both the Korean and the global service, so make a separate global account.

Not to sign up for the global site: Ticketlink says global sign-up needs no extra identity verification. The Korean site is the one that needs Korean mobile verification. Checkout asks for a mobile number.

Solve the captcha shown on the screen. Ticketlink's FAQ says PAYCO uses this block against account theft during sign-up, login and account recovery.

Reports say the August 2026 decrees judge ordinary personal resale case by case. Even if it's legal, shows that require booker and attendee to match, or that ban personal transfers, may refuse you entry.

Some shows ban proxy services, as BIGHIT MUSIC's notice does, and Korean police reportedly warned that proxy posts may be used to steal personal data. To buy yourself, see Ticketing tips.

The National Consumer Affairs Center recommends buying only from official sellers or fan clubs and using official resale. Check the show notice for whether official resale exists.

The Korea Times (September 2026) notes overseas sellers are outside Korean jurisdiction, and notices like BIGHIT MUSIC's put the damage from illegal sites on the buyer.

It depends on the venue. KSPO DOME's official guide calls the floor 1층, but other venues and shows label the floor 플로어 (FLOOR) and the first tier of the stands 1층. Check the seat map for your show.

It may be standing or unreserved, or the exact seat is only revealed at pickup. NOL World's Play&Stay packages, for example, assign seats at random within the grade and reveal them at pickup.

"Restricted-view seat": a seat where equipment or structures block part of the stage. Whether a show sells them varies; look for a note on the ticket page.

Only YES24 gives one, for unpaid bank transfers (bookings past the deadline are cancelled in sequence from midnight). The other sites only say cancelled seats return to the seat map when they are cancelled.

NOL World says cancelled seats appear on its seat map in real time. But some re-releases, like EXO's in September 2026, are limited to members verified for the Korean fan-club presale. Check the show notice.

The ministry reportedly said that selling one ticket once is generally hard to treat as habitual (September 2026). Separately, every seller bans transfers, and some shows check the booker's ID at entry, so you could be refused.

Official notices list the passport (or a residence card for residents) as ID for foreigners. We found no official notice accepting foreign driving licences or national ID cards, so bring your passport.

Assume not. The Jannabi notice and the TWS fansign notice both state that copies and photos are not accepted.

Ticketlink's notices say bringing valid ID is the attendee's responsibility and tickets refused entry because identity couldn't be verified are not refunded on the day.

Shows with age limits may ask for proof of age, so children should carry their own passport. How the limit is written (full age or birth year) also differs by show.

It depends on the show. Some venues ban all filming (BLUESQUARE, for example), some shows allow it during the encore, and some set different rules by seat (Jannabi, 2026). Check the precautions in your show's notice.

We found no official venue rules on slogan or board sizes. Shows sometimes cover this in their notices, so check there.

We found no official statement limiting fans to official lightsticks. Wireless light shows synced to the stage are a feature of official lightsticks, though. See Lightsticks and Bluetooth pairing.

The HYBE, FANLIGHT and SM apps all rely on registered seat information for the wireless show. What an unregistered lightstick does varies by model.

We found no official statement about where it was bought. Check which versions (VER2, VER3 and so on) the show supports in the official app and the show notice.

FANLIGHT's apps warn that sitting somewhere other than your registered seat can change the light pattern, so re-register if you swap.

HYBE's apps say about one or two days before (the same listing also says "several days prior"). Check the app and the show notice.

For TWS in June 2026, Pickup items could only be ordered within 40 km of the venue. Plan to order after you arrive, and check the conditions in the show notice.

It depends on the show; check the notice for conditions.

We found no official cross-show information on booth payment methods. Weverse Shop's online checkout accepted PayPal, Alipay+ and Apple Pay among others in the 2026 examples.

It depends on the event; some venues ban all filming (Concert etiquette).

Some are. Whether the global page sells it, and whether there is a global membership presale, is in the notice. See the ticket guides for each site.

Fan meetings are talk-heavy, so interpretation makes a difference. There is no common official rule on interpreters or subtitles; check the event's notice.

The presale is members-only, but some shows hold a general sale afterwards (NCT JNJM's fan meeting opened general sale on 15 April 2026). Whether there is a general sale and whether seats remain depends on the show.

Verification only counts on the page where you did it. To buy on the global page, verify there.

No. SEVENTEEN's notice said lending a membership or ID leads to a ban, and many shows require the membership name to match the buyer and attendee.

Content, venue size and ticket conditions are compared in Fan meeting vs concert.

Show the Korean on this page or use a translation app. If you are unsure of your pronunciation, showing the text is the most reliable way.

Romanization only approximates Korean sounds. If you are not understood, show the Korean text instead.

The phrases here end in polite "-yo", so you can use them with staff, shop workers and taxi drivers.

According to Google's help pages, Google Translate's camera works offline once the language is downloaded (on iPhone, download both Korean and English). Papago's image translation does not work offline.

Some places stay open all night, but this page does not check individual opening hours. Filter by 영업중 (open now) on NAVER Map and check the closing time.

Put getting home first. A convenience store near your hotel or a delivery app lets you eat without worrying about the train. See last trains after concerts.

Phrases such as "Can we still eat now?" and "What time do you close?" are in Korean phrases for concert day.

Shuttle accepts international credit cards and PayPal (official App Store listing). Baemin is reported to accept overseas payment methods. Check the payment screen before you order.

It depends on the show. Some allow filming only during the encore, some set rules by seat, and some ban it from entry to exit. Check the ticket page and the official notice.

Most notices ban professional cameras or filming gear, and we found no official definition of "professional". Leaving it behind is safer.

Examples include deleting the footage, holding the device and removal from the venue (a 2026 show, news report). It differs by show.

We found no official ban at Korean venues. NOL's show checklists suggest bringing one, and the Olympic Park information centre rents them (9am–7pm).

Do not count on a cloakroom unless the show notice mentions one. Station T-Lockers (5am–midnight), T-Luggage or your hotel are safer. A big outdoor show has banned suitcases outright (Gwanghwamun, March 2026).

Lightsticks are allowed at most shows, and one show handed an official lightstick to everyone (Jannabi, October 2026). One notice said staff may stop oversized slogans (BTS, April 2026); we found no official size limit.

The express is faster to Seoul Station but costs 13,000 won. The all-stop is slower but 4,750 won and lets you change at Gongdeok, Hongik Univ. or Gimpo Airport, so for venues far from Seoul Station it can get you there sooner.

The last all-stop train that reaches Seoul Station leaves T1 at 23:38 (the 23:56 only goes to Digital Media City). Late-night airport buses (N6000 and others) also leave the airport from about 23:00 until about 04:00.

Gimpo Airport Station is on Lines 5 and 9, so Olympic Park (Lines 5 and 9) and Gwangnaru for YES24 LIVE HALL (Line 5) need no change.

In our data, Saturday and Sunday/holiday leave-by times are the same, and weekdays are later at every venue.

The table only covers venues we can calculate from Seoul subway Lines 1–9. AREX, the Shinbundang, Gyeongui–Jungang lines and GTX-A are not in the data; check Naver Map or Kakao Map for those.

They are timetable figures, not live data. Stations and trains are crowded after big shows, so check the station boards or an app on the day.

AREX isn't in our timetable data, so check its official timetable. For an early flight the next morning, staying near the airport is the safe option.

Phone verification is required; the FAQ doesn't say whether foreign numbers work, though fans report signing up with +81 numbers. k.ride, Uber and TABA don't need a Kakao account.

Yes, for a Kakao T regular call: choose "pay the driver directly" and pay in the car.

We could not confirm that every taxi accepts foreign cards. Carrying a little Korean cash is a sensible backup.

k.ride has English and Japanese screens (Korea JoongAng Daily). Kakao T supports Korean, English and Japanese according to the travel site seoulstart.

It depends on the venue. Compare the times for both in the table above. Hongdae also has an Airport Railroad (AREX) station, which makes airport trips easy.

Stay within walking distance or on the venue's line with no change. See Last trains after a concert for how to plan and what to do if you miss it.

The table shows Saturday times. In our data, every venue and destination can be reached later on weekdays than on Saturdays, and Sundays and holidays match Saturday. Weekday times are in the last-train guide and on each venue page.

Jamsil Olympic Stadium at about 70,000, but it has been closed since August 2023 and reports say it won't host concerts until around 2031. Of the venues open in October 2026, Busan Asiad Main Stadium (53,769 seats) and Goyang Stadium (about 50,000 for concerts) are the largest.

15,000 according to the Olympic Park official site, which also shows 14,594 on its intro page.

About 16,000 fixed seats and up to 25,000 with the floor, per NOL World's venue page.

Inspire Arena in Incheon, opened at the end of 2023. Seoul Arena in Chang-dong aims to open in the first half of 2027 and isn't open as of October 2026.

We found no official concert capacity for KINTEX's halls, so it isn't in this list. Getting there is on our KINTEX page.